COVID-19 Procedures

As of June 1, 2020 we will be open for tours. We will have rentals available on weekends and by reservation. Currently, the state of Maine requires out of state visitors to quarantine for 14 days when visiting Maine or to attest that they have received a negative COVID-19 test result within 72 hours of arriving in state. Residents from Vermont and New Hampshire are exempted from this requirement.

All listed policies are subject to change at any time.

Arrive Healthy

The safety of our staff and our guests has always been our top priority. For everyone’s health and safety, we ask you to join us in following best practices as outlined by the CDC. If you or anyone you have been in contact with has been sick or around someone with COVID-19 symptoms we ask you to stay home. People displaying symptoms of COVID-19 will be refused service.

All guests will be temperature checked prior to the tour and all guests are required to complete the State of Maine attestation form indicating they have met the conditions to travel to Maine.

 

On Tour

Our maximum group size on day trips will be eight participants unless all participants are from the same household.

We ask that participants maintain ten-foot distancing while cycling.

We ask guests to wear a mask when to group stops and to maintain social distancing.

Guides will have hand sanitizer available on all trips but we encourage guests to bring their own.

Balances Due

Balances due for all-day trips will be processed on the day of the tour via the back office. For multi-day tours, the balances due will be processed 30 days before departure.

Sanitizing

All bikes, helmets, and other gear will be cleaned and sanitized after each use and will not be reused for a minimum of 48 hours

Hand sanitizer will be available for staff and customers

Staff will  be required to wear gloves every time they provide equipment  to guests

Physical Distance

Staff will remind guests to maintain physical distancing throughout the tour.

Customers are asked to wear face-covering when checking in

Staff will maintain six-foot physical distancing as much as possible

Reservations

We are continuing our no/low-risk reservation policies. Multi-day trips can be booked without paying a deposit and day trips require a $1.00 deposit.