|How can I reach Summer Feet Cycling and Walking?|
|We can be reached by phone at 1.866.857.9544
By email at email@example.com
Summer Feet Cycling and Walking Adventures
|What is included in the trip price or your multi-day tours?|
|What does prices are based on double occupancy mean?|
|It means we calculate tour prices based on two people per room.|
|What if I want a private room?|
|Private rooms are available by paying the single supplement fee, which varies by the trip.|
|Is there a chance our trip will be canceled?|
|Summer Feet loves to run our trips and hates to cancel them. If low enrollment potentially impacts the operation of one of our multi-day tours you have the following options
The exception to this policy is Force Mejerur events.
For all our day trips, the minimum number of participants is two.
|What is Force Majeure?|
|We cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected, or you otherwise suffer any loss, injury, death, inconvenience, or damage as a result of circumstances amounting to “force majeure.” “Force majeure” means any event or circumstances which we or the supplier of the services in question could not foresee or avoid. Such events and circumstances may include, acts of God, actual or threatened, war, insurrection, riots, strikes, civil action, decisions by governments or governing authority, technical or maintenance problems with transport, changes of schedules or operational decisions of air carriers, terrorist activity or the threat thereof, industrial action, natural or nuclear activity, epidemics/pandemics or the threat thereof, quarantine, medical or customs or immigration regulation, delay, or cancellation, adverse weather conditions, fire and all similar events outside our control.|
|What is your cancellation policy?|
Summer Feet: Maine Coast Cycling Adventures LLC ( that is our legal name on all of our paperwork) amendments due to COVID-19 effective April 1, 2020. All standard terms and conditions not explicitly stated below remain in effect.
The health of our guests, tour guides, and community is our top priority here at Summer Feet Cycling. Summer Feet Cycling is continually monitoring the situation regarding the coronavirus, keeping our tour guides compliant with all CDC recommendations, and remaining open to discuss your future public or private tours.
Day Trips Cancellation Policy
For any day trip booked in 2020 for 2020, you may reschedule to any other date in 2020 up to seven days before the tour date or elect to receive a full refund of the amount paid. Alternatively, you can place the funds on a gift card that never expires and receive a 20% bonus added to the card. A quick example: if you paid a $100.00 deposit, the value of the gift card would be $120.00.
Multi-Day Tours Cancellation Policy
We will make the go/no go decision between 60 and 45 days before departure. We will not be collecting balances dues until the trip is confirmed to run. For tours, we cannot run a credit for deposits paid will be given and 20%, and we will add 2
We strongly recommend you purchase trip cancellation insurance. Summer Feet Cycling LLC assumes no responsibility for non-refundable airline or hotel reservations or other travel costs. In the unlikely event that Summer Feet cancels a trip, you will receive a heartfelt apology, a tale of woe, and a 100% refund.
Cancellation & Refunds for Italy Itineraries:
We highly recommend that you purchase travel insurance, including trip cancellation/interruption insurance. All cancellations must be received in writing or via confirmed email. A minimum $150 handling fee per participant will be retained for all Italy cancellations.
The following table explains cancellation fees for all tours offered in Italy:
*Tour price is defined as the listed tour price adjusted for any applicable single supplement or forced single room fees and discounts. Funds placed on an account cannot be used toward TourzPlus trips.
No refunds are possible after the tour begins. Refunds take 2-4 weeks to process from the date written cancellation is received. We reserve the right to cancel a tour prior to departure for any reason, in which case a full refund will be made if cancellation occurs 45 days or more prior to the scheduled departure date of the tour. Refunds are for tour price only and do not include transportation, hotel, or other expenses incurred on the part of tour participants. In the rare event that ExperiencePlus! is forced to cancel a tour within 45 days of the tour start due to an act of nature or force majeure ExperiencePlus! will place 100% of customer funds towards a future tour reservation to be used within two years of the cancellation date. Prices for overseas tours are based on international exchange rates and are subject to adjustment without prior notification in the event those rates should change. (Any increase resulting from such an adjustment shall not modify the cancellation provisions herein.)
|Where can I get trip insurance? And how much does it cost?|
|You can obtain trip insurance through Summer Feet Cycling or a third party insurance provider. The cost of insurance is generally a function trip price, your age, and how far in advance your purchase the insurance. Please call our office for a quote.|
|What is the difference between guided and self-guided tours?|
|On guided tours, our staff and support vehicle will be with you throughout the trip, helping you any way they can and sharing their knowledge of the are with you. Also, guided tours include most meals where self-guided tours only include breakfast. On self-guided tours, you will see a Summer Feet staff person on the first and last day of your tour and any day with a scheduled van transfer.|
|Do I have to carry my luggage on a self-guided tour?|
|No, Summer Feet will arrange luggage transfers.|
|What if I have a flat tire or other mechanical issues on my self-guided tour?|
|Participants on self-guided tours should be comfortable changing a tire on a bicycle. For other mechanical issues, we will direct you to the nearest bike shop or facetime with you to correct them if none of these remedies work will arrange to have one of our staff repair or replace your bike as soon as possible. Since self-guided tours operate in areas between one and four hours from our offices, we will take these steps as soon a possible.|
|What if I cannot finish the day’s ride?|
|On guided tours, the support van will happily give you a ride. On self-guided tours, participants are responsible for getting themselves to the next lodging property.|
|What if I can’t or don’t eat lobster?|
|No worries, our founder Norman is deathly allergic to shellfish. On all our tours, we can accommodate any dietary restrictions or preferences.|
|What if I really like lobster?|
|There will be plenty of meals where lobster will be an option, including some breakfasts.|